Terms and Conditions

Roe’s Outdoor Services, Inc. Terms & Conditions

The following terms and conditions are part of the confirmation of the estimated work to be performed by Roe’s, for the authorizing party (Client), and with the information on the preceding page constitute the entire agreement.

Roe’s, is insured for liability resulting from injury to persons or property. Roe’s, assumes no liabilities or responsibilities for any cracking, breaking, puncturing, depressing, or any other damage to any driveway, patio, or any other paved, bricked, stoned, concrete, or asphalted surface resulting from trucks and equipment being used to access the job.

Roe’s, is not responsible for damage to irrigation lines, drain lines, invisible fences, cables, or any other underground utilities, unless the systems are accurately marked and mapped by the client and a copy is presented to Roe’s, before the work is performed. Roe’s, will not be held responsible for any unforeseen or abnormal reaction to any trees, shrubs or lawns resulting from the proper application of chemicals and formulations according to their appropriate labels.

Roe’s, provides no warranties or guarantees as to the effectiveness or success of any tree or plant treatments. If we recommend treatment, it is because we think that the tree is a worthy candidate for treatment at that time.

Upon acceptance of proposal, the customer has the right to cancel services without penalty up to 72 hours prior to the scheduled service date, within business hours. All services cancelled within 72 hours before the scheduled work are subject to a cancellation fee of $200. Payment is due NET 10. A 5% late fee will be applied per month on total balance not paid in full by due date.

If a crew is dispatched to the job site and is unable to perform the service outlined in the written contract, the customer may be responsible for a mobilization fee of $200 for incurred expenses etc.

Job site cleanup shall include removal of associated tree debris including all limbs, chips, and logs etc. of the specified work area unless notes otherwise in this proposal. Stump removal is not included in the tree removal price unless specified in this agreement. Surface and subsurface roots beyond the stump are not entirely removed unless specified. Cables and braces reduce but do not entirely remove the risk of branch and trunk failure. All supplemental support systems have a finite life and should be inspected annually or after any significant weather event. It is the client’s responsibility to contact Roe’s Outdoor Services Inc. to schedule this service for an additional fee.